pre-owned timeless design icons, restored
neue celebrates design that transcends trends. clarity over clutter, quality over quantity, and purpose over passing trends.
every piece is chosen for its beauty, durability, history, and the statement it makes in any space.
every item is handpicked for its craftsmanship, form, and enduring style spanning mid-century to modern classics.
info
all pieces are available to view in our showroom by appointment. to schedule a visit, please email us or message us on instagram.
visit
carpenter mews
north road
london N79EF
faq
Are all the items second hand?
Yes, all of our furniture is vintage with a few exceptions. Our vintage pieces are carefully curated and sourced from different time periods, ensuring a diverse collection.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Do the items look brand new?
Since we specialise in second hand furniture, many of our items will show signs of age, even after restoration. Expect some wear and imperfections, which add to the charm and history of each piece. We strive to ensure that any imperfections are clearly noted in the product descriptions.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I choose my own delivery service?
Yes, you can choose your own delivery service. Simply select “In-store pickup for neue showroom” at checkout, and we’ll get in touch to arrange your pickup day and time.
Can I view the piece or pick up up in person?
All pieces are available to view in our showroom by appointment. to schedule a visit, please email us or message us on instagram.
Do you restock items?
As our inventory is made up of unique, one-of-a-kind pieces, we do not restock specific items. If you see something you love, we recommend purchasing it before it's gone.
What if my item arrives damaged or not as described?
We take great care in packaging and describing each item, but if there’s a problem with your order, please reach out to us immediately. We will review your concern and assist you within our guidelines.
Do you offer international shipping?
Unfortunately we only deliver within the UK for now.
How do I care for my furniture?
Each piece is unique and may require special care. We recommend following any specific care instructions listed with the item and treating delicate fabrics gently. Always hand clean with recommended products.
What's your restoration process?
Each piece is meticulously restored using period-appropriate, non-abrasive techniques, preserving its original character and prestige.